TERMS OF SALE
Genesis Vitamins happily accepts the following credit cards as payment for your order:
Discover, American Express, MasterCard, and VISA. Money orders or cashiers checks payable
in US funds are accepted on a pre-payment basis only.
Genesis Vitamins is not responsible for typographical errors or pricing mistakes. In the
event of a price mistake, Genesis Vitamins will contact you to correct the problem.
Pictures are for illustration purposes only and may vary slightly from products in stock.
All products on the web site are assumed to be in stock. If an item is out of stock, we
will attempt to notify you. We reserve the right to remove items from orders and/or ship
Drug Interactions and Allergies:
Genesis Vitamins makes no claims as to the compatibility of its products with prescription
or over-the-counter drugs. Consult your doctor before taking any supplements, natural or
otherwise. Sole liability for the use of any products purchased on this web site is assumed
by the customer.
Genesis Vitamins is dedicated to ensuring you are pleased with the product you purchase from
us. We offer a full refund for product returned within 10 days of purchase. The product
should be in its original unopened packaging. Sorry we do not offer refunds on opened products.
Please email us at
for complete instructions on how to handle the return, this email is checked daily so you will
recieve a quick response, and will be instructed on the proper steps on where to return the
merchandise. Returns must be shipped freight prepaid, we recommend sending the product via a
traceable carrier (UPS, FedEx) and insure it for the value of the contents. The cost of the
product, minus shipping - will be refunded to you. If you wish, a credit can be applied to your
Genesis Vitamins account to be used towards future purchases - let us know which you prefer.
Damaged Merchandise product may get damaged when shipped. If this is the case, please contact
us within 24 hours of receipt at firstname.lastname@example.org so that we can resolve the issue. Please
remember to keep the box and packing material the merchandise arrived in. We can replace the
merchandise or issue a refund once the damaged item has been returned to us. Your satisfaction
is what we care about.
Shipping and Delivery:
Most orders within the continental United States are shipped via UPS Ground. If there are any
delays in processing your order, you will be notified. Normal delivery within the continental
United States is approximately 7 business days. Shipping charges are calculated using standard ups rates based on weight, package size, and distance.
To be eligible for "Same Day Shipping," the item(s) must be in stock and the order must be
received NO LATER THAN 2PM Eastern. Backorders and orders arriving after 2PM may be subject
to a delay in shipping time.
If you would like NEXT DAY SHIPPING please write it in the special instructions box on
the top of the order page. A price for shipping will be e-mailed back within 24 hours
during business days only.
Over $175.00 FREE Shipping (within the US) * See International Policies below
Genesis Vitamins can not ship to Post Office Boxes. For further details please e-mail
For international shipping rates, please call or e-mail us. There are no exceptions to
you may not use this site. Genesis Vitamins reserves the right, at any time, to modify,
alterations, or updates.
Copyright & All Rights Reserved Trademark:
All trademarks, service marks, and trade names are proprietary to Genesis Vitamins.
ALL RIGHTS RESERVED. All other trademarks, product names, and company logos appearing
on Genesis Vitamins are the property of their respective owners. Disclaimers and
Limitation of Liability: User agrees that use of Genesis Vitamins is at User's own risk.
Genesis Vitamins nor its affiliates, nor any of its employees, vendors, providers,
sponsors, or the like, warrant that Genesis Vitamins will be uninterrupted or error-free;
nor do they make any warranty as to the results that may be obtained from the use of
Genesis Vitamins, or as to the accuracy, reliability, or currency of any information
content, service, or merchandise provided through Genesis Vitamins. Genesis Vitamins
is provided on an "as is", "as available" basis without warranties of any kind, either
expressed or implied. No oral advise or written information given by Genesis Vitamins nor
its affiliates, nor any of its employees, vendors, providers, sponsors, or the like, shall
create a warranty; nor shall User rely on any such information or advice. Under no
circumstances shall Genesis Vitamins or any other party involved in creating, producing,
or distributing Genesis Vitamins be liable for any direct, indirect, incidental, special,
or consequential damages that result from the use of or inability to use Genesis Vitamins,
including but not limited to reliance by User on any information obtained from Genesis
Vitamins or that result from mistakes, omissions, interruptions, deletion of files or
email, errors, defects, viruses, delays in operation or transmission, or any failure of
performance, whether or not resulting from acts of God, communications failure, theft,
destruction, or unauthorized access to Genesis Vitamins records, programs, or services.
User hereby acknowledges that this paragraph shall apply to all content, merchandise,
and services available through Genesis Vitamins. Because some states do not allow the
exclusion or limitation of liability for consequential or incidental damages, in such
states liability is limited to the fullest extent permitted by law.
The receipt of an e-mail order confirmation does not constitute the acceptance of an
order or a confirmation of an offer to sell. Genesis Vitamins reserves the right, without
prior notification, to limit the order quantity on any item and/or refuse service to
any customer. Verification of information may be required prior to the acceptance of
any order. We are not responsible for typographical errors of any kind.
Shipping - Orders shipped overseas are shipped via UPS only.
Duty and Taxes- Customer is responsible for all taxes and or duties due
Returns - No Returns on International Orders
For orders over $100, extra insurance will cost an additional $4. Over $250 will cost $8,
over $400 will cost $15. This is in addition to the $13. If you choose not to have extra
insurance you will only be covered up to $100 dollars. For extra insurance please write
in the special instructions box when placing order.
Genesis Vitamins happily accepts the following credit cards as payment for your
International order: Visa, Mastercard, Discover, and American Express as long as we can
confirm the billing adress with the bank. We will also accept US Postal Money Orders.
What about Military Orders - APO/FPO Addresses?
Policies the same as international rates. All Military orders are shipped by USPS Priority
Mail. US mail to different military addresses takes anywhere from one to eight weeks for
delivery as we have been recently seeing delays in military shipments. The US Postal Service
has no tracking on military orders. Any damages or claims must be reported to us within
24 hours of receipt of the package. If the package is damaged, take the damaged package
to the military postal unit and file a report.